Customer Return Analysis

This dashboard helps businesses to analyze their customers' return behavior. With this feature, businesses can track the number of returns made by individual customers, the value of those returns, and the products that are most commonly returned. This information can help businesses identify patterns in return behavior, such as whether certain customers are more likely to return products, or if there are particular products that are more frequently returned. This can help businesses make data-driven decisions to improve their products and customer service.

Total Return Qty

This metric measures the total number of items returned by customers within a given time period. This KPI helps to monitor the return rate and identify any trends or issues that need to be addressed.

Total Return Amount

This metric measures total amount of money that was returned by customers for products they have purchased within a given time frame. It provides an overview of how much revenue was lost due to product returns and helps in identifying trends or issues related to product quality, pricing, or customer satisfaction.

Today's Return (Qty)

This metric displays the total number of products returned by customers on the current day. It helps the store manager or staff keep track of the daily returns and take necessary actions to minimize the return rate.

Total Return Amount (YTD)

This metric shows the total value of returns processed year-to-date. It helps the business to track the amount of money that has been returned by customers during the current year, which is useful for understanding the impact of returns on overall sales and profitability.

Total Returns (YTD)

This metric shows the total number of returns made by customers in the year-to-date period. This KPI provides insights into the trend of returns over time, allowing businesses to identify potential issues with products, services, or customer experiences.

Return %

This metric shows the percentage of items sold that have been returned by customers. This KPI can provide insights into the overall satisfaction of customers with the products or services offered by the business. A high percentage of returns could indicate issues with the quality of the products, poor customer service, or other problems that need to be addressed.

Returns By Product

This metric shows the quantity of returns for each product or item that has been returned by customers over a specific period.

Return By Product Category

This metric shows the quantity of returns for each product category that has been returned by customers over a specific period.

Month Wise Returns

This metric shows the total number of returns made by customers each month. It helps to track the trend in customer returns and identify any seasonal patterns in returns.

Top Sales Return by Store

This metric shows the top-performing stores in terms of sales returns. It provides information on the stores that have the highest amount of sales returns and helps the business identify any potential issues with products or services.